Here you can find information and
advice on resolving some of the more common support enquiries.
For help and assistance on GENIE components, cables or circuits,
please go through the Troubleshooting GENIE section.
Please note
that our technical support is on-line only and limited to installation
and software
faults. Unfortunately we cannot help with the design, programming
or troubleshooting of users' circuits and projects.
Note that
some of the support documents are in
Adobe PDF format. Click
for more details.
Software
installation
If you have problems installing our
software, or receive an installation error code, please see the
link below for assistance.
If you are a network
administrator or IT support technician and wish to learn more
about how you can install our software
on your school or college
network, please click on the link below.